Solution Support
- Related Links
-
- Our solutions
- BTP offers our clients customised or individually developed turnkey solutions that produce measurable and sustainable results. Click here
- Our products
- BTP deploys and integrates best of breed products to deliver the solution to our clients. Click here
- Contact BTP
- For assistance and more information. Click here
Post implementation, BTP offers full on-going support for the business solutions we deliver, helping our clients to maintain and extend their implementation. BTP’s service parameters are designed to align with our client’s requirements for availability and response and the services delivered using our established capabilities and our deep understanding of our clients BPM solutions. Our Clients often find that using BTP to support their solutions is more cost-effective than establishing and maintaining an internal team, for which the ongoing costs and management overhead can become significant. Key benefits of BTP’s Solution Support Services are:
- Reduce cost of ownership
- Minimise management and staffing costs
- Leverage BTP capabilities
- Assured service performance based on business requirements
Additionally, BTP is the first line of support for all your Metastorm enquiries, be they faults or just the need for a little help over the telephone. Our overall knowledge of your solution and environment allows us to provide expert diagnosis and advice on your issue.