ORCHESTRATION OF STAKEHOLDERS
Virtuoso provides perfect orchestration across all participants in the supplier network including insurers, repairers and loss adjusters to deliver a uniquely unified process. The result is higher productivity, shorter claim lifecycle and reduced supplier costs.
DATA DRIVEN CATASTROPHE MANAGEMENT
Processing issues and delays are minimised and resolved quickly through reports, dashboards, with escalations and alerts providing real-time data to drive decision making.
Fully integrated, mobile enabled loss adjuster functionality allows the offsite capture of data, photographs and allows the mobile workforce to fully scope remediation requirements of a claim. Fully integrated with core claims and supply chain systems.
Allows suppliers to view their performance against contracted KPIs, respond to issues and self-monitor.
DYNAMIC CLAIMS INTELLIGENCE PORTAL
Provides detailed reporting and analytics without the need for manual compilation, providing valuable and relevant insights into performance and customer experience, measured against KPIs.
Ensures that all licences are recorded and kept up to date, including the capture of all insurances.
connects each stakeholder with the right information for each step in the supplier management process.
VIRTUOSO delivers streamlined, automated processing to
replace labour intensive activities, quickly getting tasks to teams with the skills and capacity to minimise cost and maximise client satisfaction.